Privacy policy

Last updated: June 27, 2026

MochiScreen operates this store and website, including all related information, content, features, tools, products and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). MochiScreen is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information described in it.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or made unidentifiable so that it cannot identify you or reasonably be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from that information:

• Contact details, including your name, address, billing address, shipping address, telephone number and email address.
• Financial information, including credit card, debit card and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation and other payment details.
• Account information, including your username, password, security questions, preferences and settings.
• Transaction information, including items you view, place in your cart, add to your wish list, purchase, return, exchange or cancel, and your past transactions.
• Your communications with us, including information you include when communicating with us, such as when you send a customer service inquiry.
• Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage information, including information about your interaction with the Services, such as how and when you access or interact with the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide your personal information;
• Automatically through the Services, including from your device when you use our products or services or access our websites, and through cookies and similar technologies;
• From our service providers, including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• Providing, customizing and improving the Services. We use your personal information to provide the Services, including to perform our contract with you, process your payments and orders, remember your preferences and items you are interested in, send account notifications, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and create a personalized shopping experience, for example by recommending products related to your purchases. This may include using your personal information to better customize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, for example to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart and your other activities on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or respond to fraudulent, illegal, unsafe or malicious activity, protect public safety and secure our Services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials confidential. We strongly recommend that you do not share your username, password or other access credentials with anyone.
• Communicating with you. We use your personal information to provide customer service, respond to your requests, offer effective services and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, investigate or participate in civil discovery, potential or ongoing disputes, or other legal proceedings, and enforce our terms or policies or investigate possible violations.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

• With Shopify, service providers and other third parties who provide services on our behalf, such as IT management, payment processing, data analysis, customer service, cloud storage, fulfillment and shipping.
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information according to their own privacy notices. Depending on where you live, you may have the right to ask us not to share your information to show you targeted advertisements and marketing content based on your online activity across different merchants and websites. You can exercise your right to opt out of these uses by contacting us.
• When you direct us, request or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants or similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services and our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than where you live, to provide and improve the Services. To protect, develop and improve our business, we also use certain enhanced Shopify features that incorporate data and information from your interactions with our store, other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights concerning its use for these purposes. For more information about how Shopify uses your personal information and your rights, see Shopify’s Consumer Privacy Policy. Depending on where you live, you can exercise certain rights relating to your personal information through Shopify’s Privacy Portal.

Third-party websites and links

The Services may link to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, we recommend reviewing their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness or reliability of their information. Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be visible to other users of the Services and users of those third-party platforms without restrictions on its use by us or a third party. Including a link does not by itself imply endorsement of the content of those platforms or their owners or operators, unless otherwise stated on the Services.

Children’s data

The Services are not intended for children, and we do not knowingly collect personal information about children below the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined by applicable law, personal information about individuals under 16 years of age.

Security and retention of your information

No security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Information you send us may also not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain your personal information depends on various factors, such as whether we need it to manage your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts or policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights below regarding your personal information. These rights are not absolute, may apply only in certain circumstances and, in some cases, we may decline your request as permitted by law.

• Right of access / right to know. You may have the right to request access to the personal information we hold about you.
• Right to deletion. You may have the right to request deletion of the personal information we hold about you.
• Right to correction. You may have the right to request correction of inaccurate personal information we hold about you.
• Right to portability. You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party in certain circumstances and subject to certain exceptions.
• Managing communication preferences. We may send you promotional emails. You can opt out at any time using the unsubscribe option included in our emails. If you unsubscribe, we may still send non-promotional emails, for example about your account or orders you have placed.

You can exercise these rights where indicated on the Services or by contacting us using the details below. For more information about Shopify’s use of your personal information and rights you may have, including rights relating to data processed by Shopify, see https://privacy.shopify.com/en.

We will not penalize you for exercising any of these rights. We may need to verify your identity before processing your requests, as required or permitted by applicable law. In accordance with applicable law, you may designate an authorized agent to request the exercise of your rights on your behalf. Before accepting an agent’s request, we will require proof that you authorized the agent to act on your behalf and may ask you to verify your identity directly with us. We will respond within the time limits set by applicable law.

Complaints

If you wish to make a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the details below or by lodging a complaint with your local data protection authority. For the EEA, a list of responsible supervisory authorities is available here.

International transfers

We may transfer, store and process your personal information outside the country where you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or an equivalent contract issued by the relevant UK authority where applicable, unless the transfer is to a country recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date and provide notice in accordance with applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, please email contact@mochiscreen.com or contact us at 1 Rue des Mauvais Garçons, 75004 Paris, France. For the purposes of applicable data protection legislation, we are the controller of your personal information.